I. TITLE: ASSISTANT DIRECTOR OF SERVICE AND SUPPORT ADMINISTRATION
CODE: MGT429
                                  
II. SUMMARY:
An employee in this classification, under the supervision of the Director of the Service and Support Administration (SSA) assists the Director in the day-to-day operations of the Department.

III. SUPERVISORY RESPONSIBILITIES:
Supervises and orients individuals assigned to the Service and Support Administration Department.

IV. DUTIES:
70% Assists the SSA department long term planning.
Assists in the development, administration and evaluation of the SSA Department including, but not limited to the mandated functions of service and support administration.
Promotes Person Centered Planning in the development of an Individual Service Plan (ISP) with a focus on Desired Outcomes.
Assists with the day-to-day administration of SSA department.
Participates in program-related committees and interagency activities.
Responsible for screening, interviewing, selecting and training new SSA department staff.
Coordinates ongoing department training needs.
Assigns, supervises and directs management staff in administrative functions.
Responsible for the ongoing assessment of department needs.
Develops and maintains effective and responsive communication with individuals, families, guardians, staff, providers, and community organizations.  
Ensures services and supports are delivered in a cost effective manner.
Assists with problem solving using clinically sound practices.
Ensures adherence to Medicaid and waiver rules.
Ensures department staff understand and are in compliance with due process requirements. 
Resolves conflict with individual/family/guardian and provider.
Responsible for maintaining and updating SSA department policies and procedures.
Monitors activities to assure compliance with all applicable rules, regulations, laws, practices, and collective bargaining agreements.
 
25% Responsible for developing and monitoring contracts assigned to the department.
Promotes and participates in individual, family, staff, community and educational awareness activities.
Maintains a variety of reports, records, correspondence and other communication in accordance with policies and procedures.
Responsible for the Department in the Director’s absence.


5% Performs other related duties as required.

V. EQUIPMENT OPERATED:
Personal computer and applications software; Basic office equipment.

VI. WORKING CONDITIONS:
Position may involve exposure to individuals with medical and behavioral risks.
May require evenings, weekends, and locations convenient for individual/family.
VII. KNOWLEDGE, ABILITIES AND SKILLS:
Knowledge of research based best practice interventions for people with developmental disabilities.
Knowledge of community resources, programs, services and supports for persons with developmental disabilities.
Knowledge of local, state and federal laws, rules and regulations involving services and supports.
Skill in working with community organizations.
Organizational, counseling, public relations, communication, leadership and supervisory skills.
Ability to develop and implement operational budgets.
Ability to use sound judgment in dealing with a variety of situations.
Ability to establish and maintain harmonious relationships.
Ability to develop and implement creative solutions that appropriately address the needs and choices of persons with developmental disabilities.
Adherence to principles of good management practices as outlined in the “Expectations for Effective Leadership and Management Practices.”

VIII. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCES:
A. Education:
Master degree in rehabilitation, counseling, special education, social work, nursing, early intervention or related field. 
B. Experience:
Four (4) years of experience in programs or services with individuals with developmental disabilities including three (3) years of supervisory experience. 
C. Credentials:
1. Certification:
Certification as issued by the Ohio Department of Developmental Disabilities (DODD)
2. Registration:
N/A
3. Licensure:
Valid driver license.
D. Ancillary Training:
1. Mandatory training as required by the Board and DODD
E. Other:
Requires own transportation.

Must be qualified to perform all duties assigned to this position.